our service

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Support

support is at the heart of our service to you

For over 35 years, the Bulldog brand has gone from strength to strength by delivering outstanding products backed up by first class service.

Unlike many providers who sell alarms online or in a DIY store, Bulldog Secure believe in supporting you at every stage to ensure we supply and support you with the best possible alarm system to protect your home and family.

For any queries about a new system or an existing system, simply drop us a line and we'll get back to you.

OUR SERVICE FEE EXPLAINED

We believe in simple and transparent pricing so you should know exactly what you will pay for and what it covers. 

£3.99

Our simple monthly service fee is collected annually in advance and provides you with a range of essential servces. These include keeping you connected  to your Bulldog Secure Alarm, ensure it remains working as you designed and assist you with any questions or changes. 

Data

Your Bulldog Secure Alarm panel includes a special multi-network sim card to keep the panel connected to the mobile phone networks at all times. This connection is vital so you monitor and control your alarm via our smartphone app or website.

Checks

Every year we remotely check your system to ensure that everything is working as it should. We will email you a copy of our report for your records and peace of mind that everything is working as it should. If there is a problem, we will let you know and help you fix it.

Support

Got questions about your system, want to change a setting, add a new user, add a sensor, take a sensor away.... you name it, we're here to help. Simply send us a message and a member of the Bulldog Alarms Team will assist you and make any changes you need.